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IT - Junior PC Support Analyst
Job type: Contract

Negotiable
On behalf of our client, a well-established bank based in London, we are seeking to recruit a IT - Junior PC Support Analyst individual to join their team. This is a 6 months fixed term contract. To provide the IT technical support necessary to carry out the installation, upgrading and maintenance of the Bank’s systems, both in the live and disaster recovery environments. To attend to the daily operations of the Bank’s PCs, network and related systems and software Responsibilities: Primary Technical Responsibilities PC Configuration ? The setup and configuration of new PC’s, the loading of desktop software and ? the configuration of printers ? Migration of user PC’s from Windows 7 to Windows 10 Network Infrastructure ? Daily maintenance and support ? Troubleshoot connectivity and network related problems Active Directory\Group Policy ? Setting up of new users, deletion of old users, amending of user rights Network Security ? Ensure that systems are kept up to date with the latest bug fixes, virus updates, utilities, patches and recommended upgrades ? Data loss prevention ? Troubleshoot security related problems Email Systems ? Administration of Exchange Servers ? Troubleshoot email connectivity issues ? Troubleshoot internet connectivity problems ? Konica/Minolta Multifunction Devices ? Administration ? Papercut administration Technical Responsibilities Shared with other IT department members Start and end of period processes ? The timely execution of the processes required to be undertaken at the start of day/month/year and the end of day/month/year business points. System Backups ? The taking of system backups as and when required. ? Ensure the backups of all appropriate systems are successful, and that restoration/recovery from such backups is possible Help Desk ? Provision of help desk support for all IT related systems ? Liaising with suppliers on any resultant support calls Software ? Loading of upgrades, patches and system fixes to PC related banking systems ? Provision of Microsoft Office 2010 and Desktop support Primary Administrative Responsibilities System Inventory ? The keeping and regular updating of an inventory database to record the distribution of the Bank’s hardware and software ? Inventory management of software licences ? All other duties ? Carrying out of all other duties as required and directed by senior management Administrative Responsibilities Shared with other IT department members ? Maintain operational documentation to aid troubleshooting efforts and swift resolution of incidents. ? General administration as required by the team Skills and knowledge Microsoft Windows 10 (including migrations), Windows Server 2012/2016/2019 Server, Microsoft Exchange 2016, Microsoft Office 2010, Arcserve backup, Clearswift Email and Web Gateways; McAfee Anti Virus software, Shoretel IP phones, Active Directory, DNS Preferable to have knowledge of Microsoft SQL, Misys Equation suite of server products, Working knowledge of IBM Power8 Microsoft accreditation preferable. For further information please send a copy of your CV to Judith Webb at judith@bhal.co.uk or call 07955 400285
Ref: JW200549 Location: West End

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