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We are working with our client with their search for a Client Services Representative with fluency in German, written and oral essential, to join their team. This is a 12 month FTC
The role of the Client Service Representative is to be the first line of contact and support for Global Custodian and Institutional client enquiries by telephone and by email.
Primary responsibilities will include ensuring all emails and telephone calls are accurately responded to within the Service Level Agreement (SLA) and providing a world class service delivery to all clients in relation to their global proxy voting requirements. The successful applicant will establish, build and maintain excellent working relationships with Global Custodians and Institutional clients in order to facilitate a positive and productive business relationship whilst ensuring that all elements of their proxy voting requirements are addressed promptly and professionally.
Typically requires a minimum of 2-3 years of experience in client service and / or sales with a Financial Services background, ideally Proxy Voting.
Fluent German speaker, written and oral essential
To apply send a copy of your cv to firstname.lastname@example.org
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