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Change Manager - Developing Countries
Job type: Permanent

Negotiable
It is essential for the successful candidate to travel frequently to Asia, Americas and Africa and live in commutable distance to London. It is essential to have Change Management skills within developing countries. Our client, a financial institution, is seeking a Change Manager - Developing Countries to join their team on a permanent basis. Hybrid working (3 days working in office). The Change Manager - Developing Countries will collaborate with Directors, Business and Country Managers and Executive Committee to understand and analyse the projects, assess the change impact and create a plan for review and implementation using and applying the change management approach and ensuring that the change is understood by all stakeholders. Duties include (but not limited to): Collaborate with Executive Committee, Business and Country Manager to analyse and review business projects including resources, cost, timing, delivery goals. Present to the Executive Committee the project dashboard demonstrating business value. Conducting an as-is (assessment of current processes/ways of working/governance/technology), to be (identification of future processes/ways of working/technology needs) and gap analysis. Identifying what changes in processes, procedures and practices are needed to achieve the change and deliver the planned benefits Create and implement best practice in relation to current and future projects. Identifying and preparation of risk mitigation tactics. Identification and management of anticipated resistance to change. Development and delivery of actions for change management levers: assessment of as-is/to-be, gap analysis, change management strategy per country, communications plan, sponsor/stakeholder roadmap, training plan, anchoring plan. Define, measure and report success metrics and monitor change processes. Create/manage communications across the project, for the product/project owner, in line with the agreed communication plan, ensuring consistent and clear messages that maximise engagement and ownership in individual businesses. Design and deliver (in conjunction with external providers, technology and local business owners/change champions) user and super-user training. Design and deliver change adoption program in country (change champions, local symbols/communications). Manage feedback loop of user experience in testing/training/deployment and anchoring to ensure the voice of the customer/our colleagues is heard, concerns addressed and milestones/improvement recognised. Skills & Experience: 3-5 years change management experience delivering technology change with proven understanding of processes involved in introducing technology-related business changes to the business. Change management qualifications (Prosci/Agile/ADKAR/ACCMP/CCMP). Experience of working within a similar multi entity/global environment with developing countries ? edibles, soft commodities, agricultural would be an advantage but not essential. Experience using proven change methodology, reporting and change frameworks. Knowledge and experience of communications planning and delivery to support change initiatives, and able to clearly articulate messages to a wide variety of audiences. Proven negotiation skills and interpersonal fluency, able to establish and maintain strong relationships and relate confidently to users at all levels. Previous experience in working effectively as part of a matrix, globally distributed team. Ability/willingness/passion to travel to origin countries where projects will be delivered. Experience with either CTRM, Traceability (CSR) or ERP global deployments. Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with, and the co-operation of, business and IT people. Risk management skills. For more information on this role please contact Judith Webb by sending your CV to Judith@bhal.co.uk and quoting ref 16804JW.
Ref: JW16804 Location: City

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